The RAKEZ Portal 360 (also known as Portal360) is the official digital service platform for clients of the Ras Al Khaimah Economic Zone (RAKEZ). It provides 24/7 access for managing company licenses, residence visas, and various other service requests. Login and Access
Login Page: You can access the official login page at the RAKEZ E-Portal.
Credentials: To log in, you need a registered username and password. If you are not yet registered, you must follow a specific manual process:
Download the Form: Obtain the "Undertaking Letter for Credentials Form" from the RAKEZ website.
Authorize: The form must be signed by the company manager or shareholder and stamped with the official company stamp.
Submit: Email the scanned, stamped form to customerservice@rakez.com to receive your login details. Key Services Available
The portal is designed for "deep" administrative management of your business in the UAE, including: Portal360 - RAKEZ
Why it happens: Old cached data interferes with the portal’s scripts. Solution:
Rakez 360 is the exclusive digital portal for clients of the Ras Al Khaimah Economic Zone (RAKEZ). It is an online gateway designed to streamline business setup and management. Through this portal, investors and business owners can handle almost all administrative tasks remotely without needing to visit a physical service center.
Key functionalities include:
RAKEZ is continuously upgrading its digital infrastructure. Industry insiders suggest that within the next 12 to 18 months, RAKEZ 360 may integrate with UAE PASS – the national digital identity and signature solution.
If implemented, this will allow users to log in using their biometrics (face ID or fingerprint) rather than typing usernames and passwords. For now, the traditional login method remains the standard.
The login portal is designed for:
The RAKEZ 360 login is your gateway to seamless business management in Ras Al Khaimah. While the process is generally smooth—requiring only a username, password, and OTP—understanding the common pitfalls (like browser issues or account lockouts) can save you hours of frustration.
Remember that your login credentials are legally binding. Treat them with the same care you would treat your company stamp or personal checkbook. By mastering the login process and exploring the full suite of digital services inside the portal, you can reduce administrative costs by up to 40% and focus on what really matters: growing your business in the UAE.
If you are a new investor, request a demo of the RAKEZ 360 portal from your onboarding agent before you leave the service center. If you are an existing user, take five minutes today to update your security settings and verify your recovery email.
Frequently Asked Questions (FAQs)
Q: Can I use RAKEZ 360 login to check my visa stamping status? A: Yes. Once logged in, navigate to "Visa Services" > "Application Status." You will see real-time updates from the Immigration department.
Q: My login says "Session Expired" every 10 minutes. Why? A: This usually happens when your internet connection switches between networks (e.g., Wi-Fi to mobile data). The portal sees an IP change and logs you out for security. Use a stable connection. rakez 360 login
Q: Is the RAKEZ 360 login the same as the old RAKEZ e-Services portal? A: No. The legacy e-Services portal was phased out in 2022. All clients must now use 360.rakez.com. If you try logging into the old site, you will be redirected.
Q: Can my accountant in another country log in? A: Yes, but they will require the OTP sent to your UAE mobile number. You would need to coordinate the OTP sharing or install a mobile SMS forwarding solution.
Disclaimer: This article is for informational purposes only. Procedures and URLs for RAKEZ 360 login are subject to change. Always refer to official RAKEZ communications or consult with a registered business setup consultant.
Managing your business in the Ras Al Khaimah Economic Zone (RAKEZ)
is designed to be seamless through the Portal 360. This digital platform allows you to handle licensing, visas, and renewals 24/7 without needing to visit a physical office. Getting Started with RAKEZ Portal 360
If you are a new business owner or haven't registered for the portal yet, follow these steps to secure your RAKEZ 360 login credentials:
Download the Undertaking Letter: Access the "Undertaking Letter for Credentials Form" from the Portal 360 page .
Verify Information: Ensure you include your company’s official email address. The form must be signed by the manager or shareholder listed on the license and stamped with the company seal.
Submit and Receive: Email a scanned copy of the completed form to customerservice@rakez.com. Once processed, RAKEZ will send your username and password via email. Key Services Available via Portal 360 The RAKEZ Portal 360 (also known as Portal360)
Once logged in, you can manage nearly every aspect of your UAE business:
Visa Management: Apply for entry permits, book medical tests, and process Emirates ID applications.
Licensing: Renew your business license or apply for additional government approvals.
Compliance & Tax: Monitor VAT registration status and access expert advisory services.
Facility Services: View and lease warehouse spaces or office facilities. Accessing the Login Page
You can access the secure portal directly through the RAKEZ E-Portal . The site also offers integration with UAE PASS, providing a single trusted digital identity for citizens and residents to access various government services.
Need Help?If you experience technical issues or forget your password, you can contact RAKEZ support at 800 RAKEZ (72539) or email mazeed@rakez.com.
A common issue for infrequent users is password loss.
Given the sensitive financial and immigration data stored within, RAKEZ employs a robust security protocol. After entering your password, the system will send a One-Time Password (OTP) to your registered mobile number or email address. Clear your browser cache and cookies (Settings >
