Sevenrooms Api Documentation

The SevenRooms API documentation provides developers and restaurant operators with the tools needed to connect their hospitality tech stack to a centralized CRM, reservation, and marketing platform. By leveraging these APIs, businesses can automate guest profile creation, sync reservation data with point-of-sale (POS) systems, and power custom booking widgets. Accessing the SevenRooms API Documentation

Unlike public-facing APIs with open portals, SevenRooms generally requires a direct relationship with their team for full documentation access.

Requesting Credentials: Developers typically need to contact a SevenRooms representative or fill out a partnership integration form to obtain a Client ID, Client Secret, and Venue Group ID.

Permissions: API credentials must be configured with specific permissions, such as the ability to search or export client data and payment charges. Core API Capabilities

The SevenRooms platform offers several types of integration paths:

Reservations API: Allows for pulling raw reservation data, including date, time, duration, and assigned table number. This is often used to sync data with analytics platforms or custom dashboards.

Guest CRM API: Automatically builds rich guest profiles based on order history and preferences, which can then be used for targeted marketing.

Webhooks: Essential for real-time updates. For instance, when a table is assigned or seated in SevenRooms, a webhook can trigger an update in a Polygon POS system to notify staff that a check should be opened.

Booking Widget (JavaScript API): Developers can embed a customizable booking widget into their websites using an embed script and unique venueId to trigger reservations via specific HTML elements. Common Integration Workflows Restaurant API and Integrations - SevenRooms

The SevenRooms API documentation serves as the master blueprint for developers looking to seamlessly integrate third-party software with the highly popular SevenRooms guest experience and retention platform.

By connecting to the SevenRooms API, restaurants and hospitality operators can sync real-time booking data, centralize customer relationship management (CRM) profiles, and tie point-of-sale (POS) ticket spending directly to individual guest profiles.

This comprehensive guide breaks down the core architecture, high-value endpoints, authentication standards, and best practices outlined in the SevenRooms API ecosystem. Core Architecture and Features

The SevenRooms API is designed to bridge the gap between front-of-house operations, digital marketing, and in-service POS data. Sevenrooms Api Documentation High Quality

The "story" of the SevenRooms API is about turning a simple restaurant reservation into a comprehensive, data-driven guest profile. By using the API, developers can go beyond just booking a table, creating a system that tracks a guest's entire journey from the first click to the final payment. What You Can Build

The API enables seamless connections between your guest data and the tools you use every day: sevenrooms api documentation

Direct Booking & Discovery: Integrate real-time availability into your website, Google Maps, Instagram, or Facebook.

POS Syncing: Link reservation data with POS systems like Toast or Square to see a guest's itemized order history and live spend.

Automated Marketing: Use guest profiles (e.g., "VIP," "wine lover") to trigger personalized email or SMS campaigns through Mailchimp or Twilio.

Experience Personalization: Build custom workflows for Apple or Google Wallet passes that update automatically when a reservation changes. Developer Essentials

To start building with the SevenRooms API, you'll need several key identifiers typically found in your SevenRooms manager tool: Venue Group ID Client ID & Client Secret Base URL Restaurant API and Integrations - SevenRooms

References

  1. SevenRooms Official API Documentation – https://developers.sevenrooms.com (access requires partner login)
  2. OAuth 2.0 RFC 6749
  3. SevenRooms Platform Security Whitepaper (internal, 2025)

The SevenRooms API documentation is generally regarded as straightforward and accessible

, particularly because it is public-facing and allows for relatively quick integration compared to competitors like OpenTable. Technical Review Highlights Accessibility

: Unlike many enterprise hospitality platforms that require approved partner status just to view documentation, SevenRooms' REST API docs are publicly available

. This makes it a preferred choice for developers wanting to build demos or proofs-of-concept quickly. Ease of Integration

: Users report that getting basic features up and running—such as fetching reservation data, guest profiles, and feedback—is simple. Flexibility : The platform offers a flexible API

with over 100 existing integrations, supporting a wide range of use cases from POS and PMS connections to custom SMS and voice triggers. Developer Community & Tools

: There is active community-led support, including open-source tools like a Singer tap for SevenRooms

that extracts JSON-formatted reservation data, and community programs for booking availability notifications SevenRooms Capabilities Covered in Documentation The API documentation typically provides endpoints for: Reservations : Pulling raw reservation data and managing seating.

: Accessing and building detailed guest profiles and history. : Retrieving guest feedback and reviews. Widget Integration References

: Instructions for embedding direct reservation widgets via HTML script tags and identifiers. SevenRooms Areas for Consideration Permission Requirements

: While the docs are public, you still need specific credentials from a SevenRooms representative with appropriate permissions (e.g., "Access to search/export clients") to actually execute calls against live data. Frequent Updates

: Some reviews mention that software updates occur frequently, sometimes without notice, which may require developers to periodically check for changes in API behavior. kleene.ai Documentation specific endpoints or trying to integrate SevenRooms with a particular platform like a POS system? Restaurant API and Integrations - SevenRooms

The SevenRooms API!

SevenRooms is a customer relationship management (CRM) platform designed specifically for restaurants, hotels, and other hospitality businesses. Their API allows developers to integrate SevenRooms' features and data into custom applications. Here's an overview of the SevenRooms API documentation:

API Overview

The SevenRooms API is a RESTful API that provides access to customer data, reservations, and other hospitality-related information. The API uses JSON (JavaScript Object Notation) to format data and supports HTTPS (SSL/TLS) encryption for secure communication.

Authentication

To use the SevenRooms API, you need to authenticate your requests using an API key or OAuth 2.0. The API key is a unique identifier provided by SevenRooms, while OAuth 2.0 allows for more secure, token-based authentication.

Endpoints

The SevenRooms API offers various endpoints to interact with different aspects of the platform. Some examples include:

  1. Customers: Retrieve customer information, such as contact details and reservation history.
  2. Reservations: Create, read, update, and delete reservations, including details like date, time, and party size.
  3. Tables: Manage table assignments, including table layout and availability.
  4. Menus: Access menu information, including menu items, pricing, and availability.
  5. Orders: Create, read, update, and delete orders, including food and beverage orders.

API Methods

The SevenRooms API supports common HTTP methods:

  1. GET: Retrieve data from the API.
  2. POST: Create new data in the API.
  3. PUT: Update existing data in the API.
  4. DELETE: Delete data from the API.

Request and Response Formats

The API accepts and returns data in JSON format. Request bodies should be formatted as JSON, and response bodies will be returned in JSON.

Rate Limiting

The SevenRooms API implements rate limiting to prevent abuse and ensure fair usage. The rate limit is typically 100 requests per minute, but this may vary depending on your specific use case and agreement with SevenRooms.

Error Handling

The API returns standard HTTP status codes to indicate success or failure. Error responses will include a JSON body with error details.

Sandbox Environment

SevenRooms provides a sandbox environment for testing and development. This environment mimics the production environment but allows you to experiment without affecting live data.

Support and Resources

SevenRooms offers various resources to help you get started with their API:

  1. API Documentation: Comprehensive documentation covering API endpoints, methods, and data formats.
  2. Developer Portal: A portal for developers to access API keys, manage applications, and monitor usage.
  3. Support Team: Contact information for the SevenRooms support team, available to assist with API-related questions and issues.

By following the SevenRooms API documentation, you can integrate their powerful hospitality CRM features into your custom applications and unlock new possibilities for your business.

Why integrate with SevenRooms?

2. Reservations (/reservations)

This is the heartbeat of the API.

GET /reservations – Fetch reservations within a date range. Supports query params: start_date, end_date, venue_id, status (e.g., confirmed, seated, completed).
POST /reservations – Create a booking. You must reference an existing guest_id or create a guest on the fly using nested objects.
DELETE /reservations/reservation_id – Cancel a reservation (requires a cancellation_reason parameter in the body).

Critical Limits (per docs):

Part 1: First Steps – Accessing the Documentation

Before writing a single line of code, you need access to the official resources. Unlike some public APIs (e.g., Twitter or Google Maps), SevenRooms takes a partnership-driven approach. Twitter or Google Maps)

Reservations